Gatehouse Clean Privacy Policy

Who We Are

This policy explains how Gatehouse Clean ("we", "us") collects and uses information on gatehouseclean.com. Gatehouse Clean is a cleaning company serving Davenport, ChampionsGate and Four Corners, Florida.

Legal entity: [PENDENTE: nome da LLC]. Contact email: [PENDENTE: e-mail].

Information We Collect

Information You Send Us

When you fill in a quote or contact form, you may send us:

• Your name and your phone number or email address
• Your city, resort or ZIP code
• Details about the property, such as its type, bedrooms, bathrooms, pets and how often you need cleaning
• Your preferred language and any message you write

Information Collected Automatically

When you visit the site, our hosting provider, Cloudflare, processes technical data such as your IP address, browser type and the pages you request, to deliver the site and protect it from abuse.

Our fonts load from Google Fonts, which receives your IP address when a page loads. If you allow analytics, Google Analytics 4 and Microsoft Clarity measure visits and how pages are used. If you allow marketing, the Meta Pixel measures our ads. The Cookie Policy lists each cookie and how to change your choice. VALIDAR

How We Use Your Information

We use the information you send us to:

• Reply to your quote request and send you a written price
• Schedule and provide the cleaning you book
• Send visit confirmations and, for vacation rentals, photo reports
• Keep the website working and secure
• Meet legal and tax obligations

How We Contact You

When you send a request, we contact you about that request and the services you book, using the method you gave us: phone call, text message, WhatsApp or email. You can ask us to stop at any time by telling us in any of these channels.

[REVISAR: texto de consentimento para mensagens de texto conforme a TCPA]

Who We Share It With

We do not sell your personal information. We share it only with service providers that help us run the website and our business, and only as needed for that work:

• Website hosting and security: Cloudflare
• Font delivery: Google Fonts
• Form delivery: [PREENCHER: ferramenta de envio de formulário]
• Analytics, only with your consent: Google Analytics 4 and Microsoft Clarity VALIDAR
• Ad measurement, only with your consent: Meta Pixel VALIDAR

We may also share information when the law requires it.

How Long We Keep It

We keep quote requests and client records only as long as we need them to serve you and to meet legal and tax requirements. Retention period: [PREENCHER].

Your Choices and Rights

You can ask us to show, correct or delete the personal information we hold about you by writing to [PENDENTE: e-mail]. We reply within [PREENCHER: prazo].

For Users in Brazil (LGPD)

We serve property owners who live outside the United States, including in Brazil. If you are in Brazil, Brazil's General Data Protection Law (Lei Geral de Proteção de Dados, Law 13,709/2018) may apply to how we handle your information. [REVISÃO JURÍDICA: confirmar aplicação da LGPD]

Who Is Responsible for Your Data

The controller of your personal data is Gatehouse Clean ([PENDENTE: nome da LLC]). Data protection contact: [PENDENTE: e-mail do encarregado ou canal de privacidade].

Legal Bases We Rely On

• Taking steps you request before a contract, and performing the cleaning contract you sign with us
• Your consent, for example to receive messages by WhatsApp or text
• Our legitimate interest in keeping the website secure and improving our service
• Meeting legal and tax obligations

Your Rights Under the LGPD

You can ask us to:

• Confirm whether we process your data and give you access to it
• Correct incomplete, inaccurate or outdated data
• Anonymize, block or delete data that is unnecessary or excessive
• Delete data processed with your consent, and withdraw that consent
• Tell you which companies we share your data with
• Transfer your data to another provider, where the law allows

Send your request to [PENDENTE: e-mail]. You may also file a complaint with Brazil's data protection authority, the ANPD.

International Transfer

We are based in Florida, United States, and our service providers store data in the United States. By using our services from Brazil, your data is transferred to and processed in the United States. [REVISÃO JURÍDICA: base para transferência internacional]

Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect information from them.

Changes to This Policy

We may update this policy from time to time. The date at the top of the page shows the latest version.

Contact Us

Questions about this policy? Write to [PENDENTE: e-mail] or use our contact page.